Smart TV won't connect to WiFi - Error Code: 102

[user4vlxECNpbO]

Anyone found a fix?  I am having the same problem.  No internet on the TV, but all other devices are fine.  I restarted my router multiple times, updated the router firmware.  Unplugged the TV overnight.  Updated DNS server.

Any idea?

[SamsungCat]

I am sorry that you are having that issue.  You will need to update your TV.

[user5O9pa2cs27]

Hi, I had the same problem to my TV, so we use to use wifi to watch Youtube and Movies, but 3 days ago it can't recognize any of the networks, I also check the software update too but it said: "Failed to connect to network." So how can fix this problem? 

[user2U5fuuwsdE]

I bought mine 9/19/2018 work the first day and now it doesn't anymore this is frustrating as can be 

[Anonymous]

@ user2U5fuuwsdE I would be happy to look into this further. Can you please send a Private Message Here with the full model and serial numbers of the television?

[user8mMfesvMuM]

How were you able to update when the TV was not connected to the internet?

[SamsungMichelle]

@user8mMfesvMuM: You can update via USB flash drive.

[useru4xOxpoIdG]

How did you update the TV without internet access?

[SamsungLou]

You can download the update file and instructions from samsung.com/us/support.

[userF75iBlv76z]

It tells me I need WiFi to perform an update, but for some reason my tv isnt connecting to WiFi or even showing any local wireless networks.