- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-25-2017 07:57 PM (Last edited 01-26-2017 09:53 AM by SamsungNik ) in
4k, 8k and Other TVsMy Samsung Smart TV has stopped being able to connect to our WiFi. It had been working perfectly up until this past week. The TV is the only device in the house not connecting to the WiFi.
Model Code: UN48JU6400FXZA
S/N:<Hidden>
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-03-2019 03:42 PM in
4k, 8k and Other TVsI just tried same but no luck. I downloaded new firmwhere and it installed, and while wifi is connected to several other things in my home, the tv no longer connect. I see it, click on it, put in correct password and NOTHING. Hep!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-03-2019 03:54 PM in
4k, 8k and Other TVsDoes your unit connect to the network if using an ethernet cable?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-03-2019 04:02 PM in
4k, 8k and Other TVsI don't have an ethernet cable. Do I need to go out and buy one?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-03-2019 04:14 PM in
4k, 8k and Other TVsMaybe not. Have you tried the solution @userseT7EcOtOm presented earlier?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-04-2019 10:30 AM in
4k, 8k and Other TVsyes sir. no dice

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-04-2019 10:37 AM in
4k, 8k and Other TVsCan I have your full model code and serial number via private message?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-05-2019 10:15 AM in
4k, 8k and Other TVsany other news? I will be travelling for thenext three weeks, but when I return I would love to have a solution. Otherwise this tv is of no value to be and less than 1.5 years old

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-05-2019 11:43 AM (Last edited 03-06-2019 11:54 AM ) in
4k, 8k and Other TVsWe responded to your last private message and requested information from you. Please follow up with us there.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-29-2017 04:06 AM in
4k, 8k and Other TVsI have the same issue. But I don't have a firmware update to do..and even if I did I could not get to it because it's not connected to internet! HELP!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-29-2017 05:30 AM in
4k, 8k and Other TVsI don't know what to do either, it has happened again. I cannot connect as all and I am so frustrated. There is no reason for this to continue randomly happening, we havent changed our Wi-Fi and no other devices are having this problem. I think it came back on its own last time because when I check for an update now of course it can't because it can't connect to the Wi-Fi. I also need HELP!
