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usero66RDtYOtx
Asteroid

Re: Smart TV won't connect to WiFi - Error Code: 102

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I just tried same but no luck.  I downloaded new firmwhere and it installed, and while wifi is connected to several other things in my home, the tv no longer connect.  I see it, click on it, put in correct password and NOTHING.  Hep!

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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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Does your unit connect to the network if using an ethernet cable?

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usero66RDtYOtx
Asteroid

Re: Smart TV won't connect to WiFi - Error Code: 102

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I don't have an ethernet cable.  Do I need to go out and buy one?

 

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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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Maybe not. Have you tried the solution @userseT7EcOtOm presented earlier?

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usero66RDtYOtx
Asteroid

Re: Smart TV won't connect to WiFi - Error Code: 102

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yes sir. no dice

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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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Can I have your full model code and serial number via private message?

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usero66RDtYOtx
Asteroid

Re: Smart TV won't connect to WiFi - Error Code: 102

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any other news?  I will be travelling for thenext three weeks, but when I return I would love to have a solution.  Otherwise this tv is of no value to be and less than 1.5 years old

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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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We responded to your last private message and requested information from you.  Please follow up with us there.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userdPXRaq38Ap
Astronaut

Re: Smart TV won't connect to WiFi - Error Code: 102

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I have the same issue.  But I don't have a firmware update to do..and even if I did I  could not get to it because it's not connected to internet!  HELP!

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Christinampond
Asteroid

Re: Smart TV won't connect to WiFi - Error Code: 102

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I don't know what to do either, it has happened again. I cannot connect as all and I am so frustrated. There is no reason for this to continue randomly happening, we havent changed our Wi-Fi and no other devices are having this problem. I think it came back on its own last time because when I check for an update now of course it can't because it can't connect to the Wi-Fi. I also need HELP!

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