cancel
Showing results for 
Search instead for 
Did you mean: 
user4vlxECNpbO
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

Anyone found a fix?  I am having the same problem.  No internet on the TV, but all other devices are fine.  I restarted my router multiple times, updated the router firmware.  Unplugged the TV overnight.  Updated DNS server.

 

Any idea?

Reply
Loading...
Nebula

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

I am sorry that you are having that issue.  You will need to update your TV.

Reply
Loading...
user5O9pa2cs27
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

Hi, I had the same problem to my TV, so we use to use wifi to watch Youtube and Movies, but 3 days ago it can't recognize any of the networks, I also check the software update too but it said: "Failed to connect to network." So how can fix this problem? 

Reply
Loading...
user2U5fuuwsdE
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

I bought mine 9/19/2018 work the first day and now it doesn't anymore this is frustrating as can be 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

@ user2U5fuuwsdE I would be happy to look into this further. Can you please send a Private Message Here with the full model and serial numbers of the television?

Reply
Loading...
user8mMfesvMuM
Astronaut

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

How were you able to update when the TV was not connected to the internet?

Reply
Loading...
Black Hole

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

@user8mMfesvMuM: You can update via USB flash drive.

Reply
Loading...
useru4xOxpoIdG
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

How did you update the TV without internet access?

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

You can download the update file and instructions from samsung.com/us/support.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
userF75iBlv76z
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

JUMP TO SOLUTION

It tells me I need WiFi to perform an update, but for some reason my tv isnt connecting to WiFi or even showing any local wireless networks.

Reply
Loading...