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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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@userteOyBXADNr, sorry to hear this. Does the TV show any network names listed?

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userteOyBXADNr
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

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@SamsungQue Yes it does. It shows multiple wifi options and I've tried 2 of the different networks in our house with no luck.  I even tried creating a guest network just to try and it didnt work either. All of the devices in our house, besides the tv, connect to wifi no problem. We also tried resetting the router/network and after restarting, all of our devices were able to connect again, other than the TV. 

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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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Are you able to reset the TV? menu>support>self diagnosis>reset the code is 0.0.0.0

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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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Hello @userteOyBXADNr, just checking in to see if you may still need assistance?

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userteOyBXADNr
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

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@SamsungQue I just saw your suggestion and havent had a chance to do so yet but I will tomorrow and will let you know if it helps. After I updated a couple of weeks ago it did fix the problem for a little while but then the problem came back. So If I reset and it fixes the issue, it may not be a permanent fix. I will let you know either way

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Samsung Moderator
Samsung Moderator

Re: Smart TV won't connect to WiFi - Error Code: 102

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We look forward to hearing back from you.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userteOyBXADNr
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

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@SamsungJam I tried the reset and it did fix the issues. I am hoping this solution works long term and will update if the problem arises again.

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user8udgWVMaxM
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

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@SamsungQue wrote:

@user8udgWVMaxM, feel free to keep us posted. 


I was able to update however it did not fix the problem. I try to set up a wireless connection and it will not detect my wifi at all. Everything else in the house is connected fine. Frustrating!!

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skrajon12
Constellation

Re: Smart TV won't connect to WiFi - Error Code: 102

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same problem i have faced and finallly cable tv network and wifi both are disconnected from 3 days...

software version 1260
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user8Nt02tTjSi
Astronaut

Re: Smart TV won't connect to WiFi - Error Code: 102

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I am having the same issue! Samsung smart tv won't connect to my wifi suddenly. Everything that runs off wifi works except the "smart" (not so smart) tv!!

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