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Cosmic Ray

Smart hub terminated GLWIZ app and no longer available?

Hello,

I have Samsung 6 series Smart TV UE55MU6470.

 

When I ran GLWIZ app earlier. It came up with the following messege ' the app has been terminated and is no longer available ' and asked me if I wanted to delete it. I then went to apps and found that the GLWIZ app was no longer there. So I cant even reinstall the app.

 

I did a smart hub reset and still no joy. I thought changing region would do the trick, but only have United Kingdom and Ireland available. Could someone help please and see if they can still find the GLWIZ app in their app store or is it just mine? Can anyone suggest a solution other than the above please?

 

I appreciate all your help and advices to get the app back up and unning.

 

Many Thanks

106 REPLIES 106
Constellation

Re: Smart hub terminated GLWIZ app and no longer available?

It is the same here!

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Constellation

Re: Smart hub terminated GLWIZ app and no longer available?

I bought Smazon Fire Stick and downloaded GLWiZ then called GLWiZ customer service and got the token code so I can use GLWiZ while they are fixing the App on Samsung!

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Cosmic Ray

Re: Smart hub terminated GLWIZ app and no longer available?

Do you have a number for them to call from UK without costing an arm and leg whilst waiting on hold?

 

Thanks

Reza

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Asteroid

Re: Smart hub terminated GLWIZ app and no longer available?

So Amazon fire stick has the Glwiz app? 

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Astronaut

Re: Smart hub terminated GLWIZ app and no longer available?

It did and I used it for two weeks and today there is a message that my subscription has ended and I need to call GLWiZ. I did and there was no answer. 
PLEASE HELP 

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Asteroid

Re: Smart hub terminated GLWIZ app and no longer available?

I bought Amazon fire stick lite and doesn't have Glwiz . How do I download it?

please let me know.

 Thanks 

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Astronaut

Re: Smart hub terminated GLWIZ app and no longer available?

I did too and only worked for two weeks and today I get a message on my TV, that my subscription to GLWiZ has ended. I called GLWiZ Costumer Support and there was no answer. 
please Help me 

thx, Shala

<number>

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Constellation

Re: Smart hub terminated GLWIZ app and no longer available?

you can download now Glwiz plus and enjoy again but, for how long nobody knows......

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Astronaut

Re: Smart hub terminated GLWIZ app and no longer available?

Same here! Samsung has never been this unreliable.

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