I have a 4K 65 inch TV (UN65KS8000). I've recently noticed that some functions from the setting menu, including software update, are in gray and not available. Does anyone know why?
Go to Solution.
Try it when not using an internet app. Change sources to hdmi or something.
It is possible your TV is up to date. May I have the firmware version your TV is running?
But what about broadcasting and Self Diagnosis, they are both in gray too.
The firmware version of the TV is 1233