We understand, we show that update version 1202.3 should be available for the TV. Can you try updating using a USB and this link and let us know if this changes the symptom at all?
Thank you for the update. I can confirm i have found an alternative fix for my sony ht-z9 soundbar. i select it as the source and press tv button on sony remote. for some reason this allows for external processing of tv sound. no popping at all. i have also installed new firmware and have noticed no popping as of yet, but that could be because of the workaround i am currently using. will follow-up if popping occurs with new firmware.
I am sorry to hear this. I would be happy to set the unit up for service. If you would like to continue, please drop a private message here: https://bit.ly/2mQxylV with the serial number of the television?
I also have this issue with my Q6FN. They replaced my first TV but second do the same clicking noise.
I tried many many things to find the reasons but at the moment i still hear the noise.
Firmware is the latest ( end of December ) , no cables attached, new power cord , local diming set to low, brightness set to low, no hdmi cables, 5v common card inserted.
I don't know what is the next step, I have to askf for 3rd replacement ?
See the videos
Second TV ( replacement )
@ user3Up0Xz8QAQ I would be happy to investigate further. Was this exchanged by the retailer or through Samsung directly?
The first time they took the TV for repair to change the motherboard. I received the. TV 20 days later but the issue exist!
I requested new TV this time and retailer accepted my request within Samsung permission.( local dealer ) ( as I know ).
The second TV also do issues