I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it a few days, I am noticing that the sound pops every couple minutes or so. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. (Quiet pop/crackle when on a lower volume) is there anyone who could give me advice on what to do, or maybe someone has had the same problem and has solved it?
Apparently sometime in June a new firmware update will be released with the popping issue included pending the outcome of users testing the beta update.
Sorry to hear that you have this popping noise. I have provided you with a link for this issue. Feel free to reach back out if you still need assistance.
This is a hardware / software issue, and how the set is mounted should have no impact on this issue, which seems to be a firmware issue.
I have posted that I solved my 'popping' by upgrading my HDMI cable, but many do not seem to take it to heart, and are continuing to pound Samsung for something more.
