I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it a few days, I am noticing that the sound pops every couple minutes or so. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. (Quiet pop/crackle when on a lower volume) is there anyone who could give me advice on what to do, or maybe someone has had the same problem and has solved it?
I replaced the HDMI twice with "top of the line" cables, and the Cable company also put one of their cables on and it made no difference; save your money, it's the TV or a component in the TV.
every so offten my speakers on my new samsung smart 4k tv are poping and spiting and crackleing it has happened about 7 times sence I got it and it sound like the speakers are broken but, only happens every so often like twice a month modle un40mu7000f anyone have a clue as to why this happens??
@usereL8eRGE0BF Good spot on the new fw update. It doesn't appear to be available for the KS, but if it fixes this annoying g popping issue then like the HDR Game mode fix, it shoud be made available.
In the meantime I'll be keeping an eye here to see whether people report that their Q7+ range TV's have had this popping resolved or not with this latest update.
49Q6FSE Firmware 1210 One day old on FireTV 4K and I am here looking for answers I’ve change to PCM audio and waiting to see if it fixes the random pop / crackling sound.
Yep, swapped out my 42" LG 4k for a 55" Samsung u8000. The popping started with the Samsung, didn't do it with the LG. I am using an optical cable for the surround sound. Seems to do it only with the cablevision. Have not noticed it with any other inputs. It's quite annoying considering i now have to turn off the surround sound to watch cable.
I’m having this problem also, I purchased an 8 series 65” tv and about a week in started to hear the popping crackling sound. I called support but the guy was giving me an excuse of the speaker is hitting the frame but the sound was still happening even when the tv was paused. I really wish they would come up with an answer for this.
It doesn't seem like it.. Of course Samsung suport says that this forum is not offical so therefore topics discussed here can not be considered an indication of problem affecting multiple customers.
