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Popping sounds while watching TV

(Topic created: 11-26-2017 06:02 PM)
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userOdlGBSH4ck
Constellation
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Hello, 

 

I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it a few days, I am noticing that the sound pops every couple minutes or so. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. (Quiet pop/crackle when on a lower volume)  is there anyone who could give me advice on what to do, or maybe someone has had the same problem and has solved it? 

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userT53tasRMW6
Asteroid
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It's been over a month since you reported the settings change. Has it made a difference ?
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userNiCxgi3bUu
Constellation
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Same exact issue. As everyone said, it's random most of the time and on some occasions, it happens every few minutes. Popping noise seems to be coming from the left speaker (facing the TV) but I am not too sure. 

 

One month old MU6300 55"

Software Version: 1210 

 

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userT53tasRMW6
Asteroid
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I have the identical LEFT speaker only POP. Samsung is "working on it".
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userw24iQ7uX6r
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i have the same issue. ...only when tv is in "bitstream" and "dolby digital". if i switch to DTS thbe pop disappears. only tv that has had this problem and this is the 5th tv for this Sony receiver so...

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useroGV2KyFWos
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My tv pops even when its been off over night it pops when it wants what is it?

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usereT3bofV2Fn
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I have the same issue with my QN55Q7FN. Any soloutions
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SamsungAl
Samsung Moderator
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@usereT3bofV2Fn It's from the television expanding and contracting due to the heat.


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useroGV2KyFWos
Constellation
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My tv pops even when its been off over night it pops when it wants what is it?


@userOdlGBSH4ck wrote:

Hello, 

 

I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it a few days, I am noticing that the sound pops every couple minutes or so. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. (Quiet pop/crackle when on a lower volume)  is there anyone who could give me advice on what to do, or maybe someone has had the same problem and has solved it? 


 

 

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usersSEYgzqDSN
Astronaut
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Try unplugging and then plugging your HDMI cord back in. 

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userJzc1qFeNOX
Constellation
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I have a un65nu8000 I splurged on a bit less than a year ago and it is popping through the external speakers sometimes  and it really is startling. No it is not clicking heating plastic.

 

As of Nov 22 there is no firmware update on the tv that it found. It is going to a AV receiver via optical. I tried 3 different optical cables and it did't help. I tried an old tv and there was no popping so it is not the receiver.

 

We have stopped watching tv on it as it is a loud pop. It just sits there. Any suggestions?

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