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TU8000 65" Notification Sound

Hi,

 

I recently bought the 2020 TU8000 65". After the first 2 days of usage, my TV has been intermittently making a notification like sound (either via some sensor or like some device is trying to connect). It happens as often as every few seconds, or sometime it happens after a couple of minutes. Happens more often during the night time than during the dat. When I check the Notifications in the SmartHub, I don't see any there. Please help, it is super annoying. 

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Samsung Moderator
Samsung Moderator

Re: TU8000 65" Notification Sound

When you hear that sound does any error message pop up?


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Re: TU8000 65" Notification Sound

No, I didn't get any error message pop up. It seems to be that my Samsung S10+ phone was constantly trying to connect to the TV via the tap to view feature. The sound has gone away since I disabled that feature on my phone.

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Constellation

Re: TU8000 65" Notification Sound

Did you find a solution to getting rid of the sound ?


@Samsung_bKFOVXy wrote:

Hi,

 

I recently bought the 2020 TU8000 65". After the first 2 days of usage, my TV has been intermittently making a notification like sound (either via some sensor or like some device is trying to connect). It happens as often as every few seconds, or sometime it happens after a couple of minutes. Happens more often during the night time than during the dat. When I check the Notifications in the SmartHub, I don't see any there. Please help, it is super annoying. 


 

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Re: TU8000 65" Notification Sound

It seems to be that my Samsung S10+ phone was constantly trying to connect to the TV via the tap to view feature. The sound has gone away since I disabled that feature on my phone.

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