Original topic:

TV Promo

(Topic created on: 1/18/21 7:24 PM)
useroB1TgHoSoB
Astronaut
Options
4k, 8k and Other TVs

I have not received my 32" TV Promo even though delivery was promised in November 2020. What is the reason for this delay?

0 Likes
3 Replies
SamsungLou
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Can you tell me what promotion you were signed up for?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
userCNOhGTiZsQ
Asteroid
Options
4k, 8k and Other TVs

Hi, SamsungLou, i sent you another pm, please check.  Thanks

0 Likes
cflyday
Asteroid
Options
4k, 8k and Other TVs

I'm dealing with a similar situation.  I purchased a frame TV in November 2020 with a $120 YouTubeTV promo which was never delivered.  I have contacted support numerous times and they have NOT been helpful at all.  I doubt Samsung will ever honor this promotion which still shows on my invoice as "Delivered".

Would really appreciate some help from someone competent at Samsung to resolve this.

0 Likes