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Samsung Moderator
Samsung Moderator

Re: TV keeps switching to another input automatically.

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userGnlWynR5Ks, what is the current software version? Please provide the full model code. Is Anynet+ turned on?

 

 

userTM8eTVd2n6, please provide the full model code so that we can best assist. 

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user6fhQX5zhEa
Constellation

Re: TV keeps switching to another input automatically.

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I just bought an MU6300 and while I'm happy with the picture, this switching to another source input is ANNOYING!!  It seems the default is TV/Antenna... but let me ask you, how many people directly wire cable into the back of a TV these days versus a cable box/satelite/or via a receiver?  Every time I turn the TV on, it's on TV/Antenna... and after about an hour or two, it automatically reverts back to the TV/Antenna option to which nothing is hooked up.  If there was some way to disable the TV/Antenna option that would be great, but there isn't from what I can see.  I'm honestly ready to return the TV and buy a Sony.

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Anonymous
Not applicable

Re: TV keeps switching to another input automatically.

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@user6fhQX5zhEa have you updated your firmware recently? 

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user6fhQX5zhEa
Constellation

Re: TV keeps switching to another input automatically.

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I just bought the TV two weeks ago, and yes I've attempted to 'update' the TV.  The indication is that everything is up to date with no new updates available.  Any other ideas?

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TVfamily
Constellation

Re: TV keeps switching to another input automatically.

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Following ... hoping to find a fix. This is so frustrating! Our TV started doing the same thing last night.
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Anonymous
Not applicable

Re: TV keeps switching to another input automatically.

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@user6fhQX5zhEa I answered you in a private message. 

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Anonymous
Not applicable

Re: TV keeps switching to another input automatically.

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Is this a United States model TV? 

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usereL8eRGE0BF
Cosmic Ray

Re: TV keeps switching to another input automatically.

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Is Samsung Engineering aware of this issue? have the Moderators communicated this issue to Engineering? So fix can be included in the next Beta or Firmware release.

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Samsung Moderator
Samsung Moderator

Re: TV keeps switching to another input automatically.

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usereL8eRGE0BF, this information has been forwarded accordingly. 

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TVfamily
Constellation

Re: TV keeps switching to another input automatically.

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This keeps happening to us too! Started yesterday. Hope to find a fix!
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