cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

TV model number not recognised

My TV will not connect to wifi, so I have reset and am now trying to update via USB as cannot update on TV without internet (also tried wifi direct to no avail).

I have tried to track down the software recquired for my update but my TV model number isn't being recognised anywhere I try!

The TV is a SMART TV

Model number: UE46ES80000UXXU

Version number: 01

Serial number: ZPF43SCC300271H

Software version: T-ECPDEUC-1014.1 , BT - S / I / G

 

The TV is years old, but good as new! As far as I'm aware we have never managed to set it up, but this is a last effort!

4 REPLIES 4
Highlighted
Astronaut

Re: TV model number not recognised

Go to Walmart and get the cheapest TV it's a roku 55"for under 300 dollars I have had mine for year it will with a good phone

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: TV model number not recognised

Regrettably, support for non-US models is quite limited. We would recommend reaching out to support in your region: https://www.samsung.com/us/common/visitlocationsite.html

Reply
Loading...
Highlighted
Constellation

Re: TV model number not recognised

Oh sorry, I've reposted on a uk thread.

 

thanks!

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: TV model number not recognised

No problem!

Reply
Loading...