Using netflix app via remote and/or Roku, viewing some movies on Netflix have black bar top/bottom.
Movie is a 2020 release. Some TV shows on Netflix will show full screen.
Did pic reset, settings/ratio are set correct
Solved! Go to Solution.
I have the same problem and cannot find an answer to it. I tried using the media control options for "Screen Fit All" and "Zoom out" but receive the message "that function is not supported". Seems like Samsung needs to send out a software update. This is a brand new tv. My older Sony tv allows these functions.
I'm sorry to hear that, Netflix has put some information out about why this is occurring in some movies and not others it is due to the age/and or way the movie was filmed. You can use the link below to find out more.
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