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Constellation

Tv Turn On Then Screen Turns Blue

Hi,

I've had this tv for about a year and a half but, of course the warranty expired after a year.

 

I tried unplugging my Tv and letting is stay off then re tried to power it on and still does the same thing. 

 

It powers on and says "Samsung SMART TV" Then Goes BLACK. And when after a few moments it has a blue bar that appears to indicate a channel for another few moments then turns black again.

 

The model is UN75NU800DFXZA

Version: FA02/UNU8000

 

My older samsung tv I've had for 5 years and never had any problems. I have a samsung family hub refrigerator, stove, dishwasher, washer, dryer, and phone. I love samsung and am so disappointed that such an expensive tv only lasted me just over a year

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Tv Turn On Then Screen Turns Blue

We are sorry to hear about this. Please send the serial number to this PM Link, and we will look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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