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shordee
Constellation

Tv blue screen

Hi I have the model UN50MU6300FXZA the tv turns on but it’s just going on and off showing just the blue screen in the back ? What can I do to fix this problem? 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Tv blue screen

Is this happening on all sources while watching TV? Do you have any external devices connected to the TV? If you do, try testing out the TV will no other devices connected. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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shordee
Constellation

Re: Tv blue screen

As soon as i plug my tv in and it turns on its just a blue screen then its goes off then comes back on with the blue screen it just keeps doing that on and off . Theres no devices that are attatch to the tv 

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Samsung Moderator
Samsung Moderator

Re: Tv blue screen

Have you unplugged it for one full minute? Please send a private message with your serial number. http://bit.ly/2XERsky

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