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userJeZ3F0xiFD
Constellation

Tv serial number issue

When I put in serial number into Samsung support shows mu8000 model. But sticker on the back shows nu8000. 

 

Any reason for this ? Was this tv refurbished reboxed ?

 

Also experiencing vertical lines / bars on screen when blue or light coloured background 

 

and tv was “fixed” in February and still experiencing same issues. 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Tv serial number issue

I would be happy to look into it further. Can you send a Private Message here: http://bit.ly/2Kq3B5F with the full model and serial numbers of the television as they appear or the last service ticket number? 

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