Original topic:

Tv wont switch on

(Topic created: 09-27-2021 07:48 AM)
userNNwtgmwa7H
Astronaut
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4k, 8k and Other TVs

Hello,  looks like our tv has joined the rest in not being able to turn on and a blinking remote. The power supply works as a multi plug and other things are working. Has anyone found out what this is and how to fix?

I have tried

back button + play pause button

Back button + up button 10/20 seconds

Replaced batteries

Turned sockets on/off  with still no luck.

Please help. With a 6month old and a 2 year old no TV is a nightmare. 

 

Model: QE65Q70RAT

 

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Solution
SamsungLarry
Community Manager
Community Manager
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4k, 8k and Other TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01001086/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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1 Reply
Solution
SamsungLarry
Community Manager
Community Manager
Options
4k, 8k and Other TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01001086/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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