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Astronaut

UE48JS8500 Dark Screen & Light Bleed

I've noticed a gradual decline in the screen quality of my tv. The top half of the screen is considerably darker than the bottom half and I have light bleed on the edges of the screen. Even more worrying is when watching TV for more than an hour I have an egg shape black mark appear in the top left of the screen. The screen frame then becomes very hot to the touch. Is this a known fault and fixable, can this be investigated in some way. 

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Samsung Moderator
Samsung Moderator

Re: UE48JS8500 Dark Screen & Light Bleed

Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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