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Constellation

UE55TU7100 terrible picture!

Hi, 

I just recently treated myself to a Samsung UE55TU7100.  Set up was fine but once I started watching Netflix and playing games and watching normal TV it became apparent that the picture quality was terrible. People and moving objects always blur and ghost across the screen. Black areas of the screen are always blocky and pixilated. Furthermore the screen seems to flicker randomly and can only be stopped by turning off the TV.

Reading some reviews I've noticed people having the same issues. 

I love samsung and hope this can be fixed somehow.

Please help!

 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: UE55TU7100 terrible picture!

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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