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Astronaut

UE65KS9000 Smart Remote not working

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Hello,

 

I have the UE65KS9000 TV and the remote control stoped responding for certain buttons,

 

I contacted Samsung and they said they can replace it for a price tag of 90 euro but this specific remote control is not very qualitative since my friend who bought the same TV has the exact same issue.

 

Can i use a better or later generation remote for this tv?

 

Thank you!

1 SOLUTION

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Honored Contributor

Re: UE65KS9000 Smart Remote not working

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Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://eu.community.samsung.com/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Honored Contributor

Re: UE65KS9000 Smart Remote not working

JUMP TO SOLUTION

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://eu.community.samsung.com/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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