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useree4Ufv5brq
Constellation

UN55KS8000 Vertical colored lines

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Looks like this is a popular topic.  I'm so disappointed in Samsung.  This is my fourth TV of theirs, also the most expensive and newest at about 2 yrs 9 mon.  My 42" 10 yr old plasma, 50" 7 yr old plasma, and my 32" lcd are all going strong.   This expensive 4K thing has the lines everyone is talking about and from the other posts it sounds like I'm out of luck.  So many people with the same problem at just past the 2 year mark.  Has anyone found a solution or am I buying an LG tv this weekend?519FF2EB-B438-4DEA-8EBC-D2D4C8FC06AB.jpeg

 

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Samsung Moderator
Samsung Moderator

Re: UN55KS8000 Vertical colored lines

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May I have your serial number via private message? http://bit.ly/2kZXrit

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7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: UN55KS8000 Vertical colored lines

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useree4Ufv5brq
Constellation

Re: UN55KS8000 Vertical colored lines

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Thanks for that but it is impossible to see anything other than lines.  Nothing will load. 

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Samsung Moderator
Samsung Moderator

Re: UN55KS8000 Vertical colored lines

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May I have your serial number via private message? http://bit.ly/2kZXrit

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user9lAVgFTaWy
Constellation

Re: UN55KS8000 Vertical colored lines

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I came home from work today to find my UN55KS8000FXZA purchased on Black Friday 2016 and delivered by Best Buy on 12/13/16 with the same exact issue. Definitely way too soon for a $1000 TV to go bad. I have tried all connections. Can I please get a private message to get some resolution on this?

I have PM'd Samsung Larry with required info - Thanks

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userGZ6VtTuPGZ
Constellation

Re: UN55KS8000 Vertical colored lines

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I'm having the same issue. Is there a fix?

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user3b13zOOilm
Constellation

Re: UN55KS8000 Vertical colored lines

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I'm having the same issue. Vertical lines is all I can see, no way that I know to access any reboot or so.

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Samsung Moderator
Samsung Moderator

Re: UN55KS8000 Vertical colored lines

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We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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