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Original topic:

UN55NU7300 has black shadow

(Topic created: 07-07-2020 09:09 AM)
Ramirez559
Constellation
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4k, 8k and Other TVs

I have a 18 month old TV that developed a black shadow on half the TV. I can slightly see the colors of the screen through the black shadow.

I have tried all troubleshooting that I've found online. 

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SamsungTam
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Does it happen on all sources? Does it happen in the picture test? Please feel free to send me a private message with pictures of the symptoms you're experiencing. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungTam
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Does it happen on all sources? Does it happen in the picture test? Please feel free to send me a private message with pictures of the symptoms you're experiencing. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

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userB1L6wlmOwI
Constellation
Options
4k, 8k and Other TVs

I just started having this same issue. 20% of the left side is black. Only 14 months old.

 

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