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Constellation

UN65NU6070 Vertical lines, intermittent loss of picture

TV is less than two years old and has 1-5 vertical lines, varying in color most of the time. The screen will intermittently be completely covered in these lines. I see vertical lines are a huge problem with Samsung TVs per the number of discussions. Any fix for this?

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Samsung Moderator
Samsung Moderator

Re: UN65NU6070 Vertical lines, intermittent loss of picture

I'm sorry to hear that could you send me a private message with your full serial number and pictures of your symptoms? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: UN65NU6070 Vertical lines, intermittent loss of picture

Message sent. Thanks for looking at this. 

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Astronaut

Re: UN65NU6070 Vertical lines, intermittent loss of picture

Can the Samsung representative post a solution or any insight into this problem--it seems to be shared issue.  Offering one consumer a "private message" isn't really a "solution" to our shared problem.  

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Asteroid

Re: UN65NU6070 Vertical lines, intermittent loss of picture

I got exactly same problem on same TV model. TV is 14 months old and has about 15 vertical lines now. Sometimes the screen gets completely covered by the lines. Did you get it fixed?

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Constellation

Re: UN65NU6070 Vertical lines, intermittent loss of picture

Same issue for me.

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Astronaut

Re: UN65NU6070 Vertical lines, intermittent loss of picture

Same issue on my year-old TV.  Honestly, how is this OK??? 

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