11-25-2020 09:00 AM
We have a 65" model UN65NU6070FXZA tv
after just over a year old it formed lines on the left side and it was out of warranty, so we just dealt with it, now the line are solid from one side to the other or the screen will just be solid white, is there any fix for this like replacing the tcon board ourself?
Solved! Go to Solution.
11-30-2020 07:54 AM
I'm sorry to hear that, if this occurs on all sources and during the picture test, then this will require service, you have a couple of options based on your warranty.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/
11-30-2020 07:54 AM
I'm sorry to hear that, if this occurs on all sources and during the picture test, then this will require service, you have a couple of options based on your warranty.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/