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Astronaut

UN65NU6070FXZA With vertical line

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We have a 65" model UN65NU6070FXZA tv

after just over a year old it formed lines on the left side and it was out of warranty, so we just dealt with it, now the line are solid from one side to the other or the screen will just be solid white, is there any fix for this like replacing the tcon board ourself?

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Samsung Moderator
Samsung Moderator

Re: UN65NU6070FXZA With vertical line

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I'm sorry to hear that, if this occurs on all sources and during the picture test, then this will require service, you have a couple of options based on your warranty.

 

- If you have an extended warranty you can reach out to them to have service set up. 
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: UN65NU6070FXZA With vertical line

JUMP TO SOLUTION

I'm sorry to hear that, if this occurs on all sources and during the picture test, then this will require service, you have a couple of options based on your warranty.

 

- If you have an extended warranty you can reach out to them to have service set up. 
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

Reply
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