My Un55f7100afxza has intermittant dimming of the picture on turning on.
To fix it, I have to go to the Troubleshooting menu, select Picture, and then do Troubleshooting.
This fixes the issue and I exit the application and get back to normal tv.
How can I fix this issue?
It happens about every 5-8 start ups.
Thanks for reaching out to us! Please go to Settings>Support>Contact Samsung and provide the current software version of the television.
Have you tried a factory reset?
Does this occur on all sources and inputs?
Thanks for the response!
Software v: t-mst12akuc-2230.0, bt-s
Haven't tried reset; seemed a bit of overkill for transient issue.
we've only cable as input so no other to test it on.
Is the eco sensor enabled on the television? If not, try disabling it to see if that issue continues.
All troubleshooting steps have been completed the next step would be service. You can use the following link to locate a service center in your area to do the repair. http://www.samsung.com/us/support/service/location