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Asteroid

Un60js8000 lines

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Turn on tv it looks great.  Seems like the more you use the tc, the harder you push the processor, the quicker ithe picture becomes cloudy and then randomly these lines take over until power is removed from the tv.  Normally takes 5-15 minutes for this to happen. I prefer to fix it myself if it's fixable.  Thanks for any input!  

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Asteroid

Re: Un60js8000 lines

Also I just bought this tv and the power cord didn't come with it.. what amp power cord do I need to find to plug into it?  I have 2.5 amps up to 10amp.  

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Samsung Moderator
Samsung Moderator

Re: Un60js8000 lines

If you just purchased the TV and are having these issues I would recommend taking it back for an exchange. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Un60js8000 lines

Tv was made in 2016.  I bought it from an individual , returns aren't in question.  Fixing tv is only option.

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Samsung Moderator
Samsung Moderator

Re: Un60js8000 lines

This type of issue will need to be addressed by having the unit serviced. Since it is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.

 

If you wish to purchase parts for this and repair it your self you can use the link below.

samsungparts.com


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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