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userED96FZFACF
Constellation

Un65nu6900 has horrible backlight bleeding

I just got a brand new 65" un65nu6900 TV and it has horrible backlight bleeding. I have exchanged the TV already and it's the same thing just in a different spot. Is there a fix for this or can I get a technician to come out and fix it? 

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Samsung Moderator
Samsung Moderator

Re: Un65nu6900 has horrible backlight bleeding

Thank you for bringing this to our attention. How long have you had the unit? Does this happen on all sources?
Navigate to Settings > Support > Self Diagnosis > Picture Test, and then follow the on-screen directions. Does the bleeding appear during the test?
 


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userED96FZFACF
Constellation

Re: Un65nu6900 has horrible backlight bleeding

Yes it happens in every Sourse. And during the test. I just got it a week ago and I have already exchanged it twice. It is the same thing across all of them just in different places on each one. 

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Samsung Moderator
Samsung Moderator

Re: Un65nu6900 has horrible backlight bleeding

I appreciate the information. Could you send me a private message so that I can get some additional information?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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