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Constellation

Unable to connect to server

I've tried EVERYTHING.  Reset everything.  Rebooted everything. Disconnected my Roku device.  Went straight in through Ethernet.  The tv still says I am connected to the internet but is unable to connect to server.  My roku works fine.   

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Unable to connect to server

Can you provide me with the model code? Also, are you trying to connect to a certain app? Please explain more about your issue I would love to assist.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Unable to connect to server

Model Code UN55NU6900

 

I can literally connect to everything.  Netflix, amazon, I can link my phone to the TV.  Roku is fine.  EVERYTHING.  

 

literally everything except TV plus where I get an error.  

I've been trying for months now. 

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Samsung Moderator
Samsung Moderator

Re: Unable to connect to server

Can you provide me a picture of the error code you're experiencing? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Unable to connect to server

baught 65 in. tv 7 -31-2020 having same promblem if i go to apps no server if i use the search icon still get no server with code 1024001 can you help

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