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Original topic:

Unable to connect to the samsung server. Check your network settings or try again later (100)

(Topic created: 02-22-2020 01:38 AM)
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userPrj9g7UkIg
Constellation
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QLED and The Frame

4k tv model QN55Q7FNA. software is up to date and when i go to network settings it says i am connected. Any ideas on how i can fix this???  

usersDeKcA80M6
Astronaut
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QLED and The Frame

A soft reset works also for many 2017 TVs and forward.

Press and hold the remote power button until the TV turns back on. 

That's it!  It should correct the error.



 

usergFqWfCBZuv
Constellation
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QLED and The Frame

This just worked for me!  My connection is always hit-or-miss.  It works sometimes, then other times "can't connect to server", then other times it just works again.  It wasn't working this morning, but after the "soft reset", I initially got the same screen (can't connect), but after a brief moment it started loading and it's back on!  We'll see if it works again next time, THANKS!

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userMOrF6bs7WO
Astronaut
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QLED and The Frame

Thanks i was frustrated and it worked.. Really appreciate this!

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Jess718
Astronaut
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QLED and The Frame

Ty!!! This just worked for me!

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user6N8rO7KzVE
Constellation
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QLED and The Frame

This work for Samsung 6 series (65)... Thanks!

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userVBSasQv6dT
Astronaut
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QLED and The Frame

This worked for me straight up. Thank you for this suggestion. 

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uservPWY4cFl5i
Astronaut
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QLED and The Frame

THANK YOU! i was going crazy. This fixed it.

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user5EkKzJX8hn
Astronaut
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QLED and The Frame

Tried it but it didn't work.

userUxnihqR0Mc
Astronaut
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QLED and The Frame

That's not a solution, my side is fine, whats wrong with yours 

SamsungTam
Samsung Moderator
Samsung Moderator
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QLED and The Frame

Hey, I completely understand. Can you send me a private message with your full model and serial number so I can take a deeper look into this?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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