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Constellation

Unable to connect to the samsung server. Check your network settings or try again later (100)

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4k tv model QN55Q7FNA. software is up to date and when i go to network settings it says i am connected. Any ideas on how i can fix this???  

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Samsung Moderator
Samsung Moderator

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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Have you tried power resetting the TV by unplugging it for a few minutes and plugging it back up?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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29 REPLIES 29
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Samsung Moderator
Samsung Moderator

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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Have you tried power resetting the TV by unplugging it for a few minutes and plugging it back up?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

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Constellation

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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I just tried that, getting the same error message. 

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Honored Contributor

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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Are you connected with an ethernet cable or using WiFi?

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Constellation

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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using wifi

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Anonymous
Not applicable

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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Have you removed the network and tried to re-add it to the television? 

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Constellation

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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I have tried this and am still getting the same message.

 

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Samsung Moderator
Samsung Moderator

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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Can you try testing your TV with an ethernet connection to see if that helps?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Astronaut

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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Tried this but it didn't fix it.

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Astronaut

Re: Unable to connect to the samsung server. Check your network settings or try again later (100)

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It doesn't work for me I tried everything but still getting the same message 

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