JUMP TO SOLUTION Solved

Original topic:

Unable to update apps? NU6900

(Topic created on: 1/25/19 9:26 PM)
Apostle92627
Asteroid
Options
4k, 8k and Other TVs

Hi, I can't update any apps, and I heard it would be in the next update. Anyone know it that's true?

 

I really want to be able to watch Hulu with Live TV on it, and right now I'm having to watch the older version from like two years ago.

 

If it helps, my current version is 1152.

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Apostle92627
Asteroid
Options
4k, 8k and Other TVs
I just returned the crappy TV for an LG and I'm able to watch Hulu with Live TV on it. Problem solved. Have a nice day.

View solution in context

0 Likes
Reply
10 Replies
Apostle92627
Asteroid
Options
4k, 8k and Other TVs

Also, why am I unable to update my TV? I'm still stuck on 1152, and the latest update has been out since the 9th (1202.5). Every time I try, all I ever get is "There are no updates at the moment." I even tried downloading it on your website but all I got was "Unable to complete the extraction. The destination file could not be created." I am becoming VERY frustrated. All I want to do is watch Hulu with Live TV on my TV.

SamsungJace
Community Manager
Community Manager
Options
4k, 8k and Other TVs

Have you tried resetting the TV or doing a full power cycle?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Apostle92627
Asteroid
Options
4k, 8k and Other TVs
How do you do a power cycle?
0 Likes
Reply
SamsungJace
Community Manager
Community Manager
Options
4k, 8k and Other TVs

You'll need to unplug the TV from the wall then hold down the power button for about 10 seconds to make sure all residual power has been discharged. Then plug the TV back in and turn it back on.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Apostle92627
Asteroid
Options
4k, 8k and Other TVs
Neither worked... I just got this TV last week, and I strongly wish I hadn't.
0 Likes
Reply
Apostle92627
Asteroid
Options
4k, 8k and Other TVs
I finally got the update but still can't update apps.

Why can I not update the apps? Can someone PLEASE tell me why when I go to the settings while I'm in the Hulu app, click Support, and then click the GRAYED OUT (for some reason) Software Update, it says "This function isn't available"?

Also, what's the point of owning a Smart TV if your apps can't be up to date?
0 Likes
Reply
Anonymous
Not applicable
Options
4k, 8k and Other TVs

@ Apostle92627 Have you tried to reset the country code and download again? 

0 Likes
Reply
Apostle92627
Asteroid
Options
4k, 8k and Other TVs
How do you do that? Also, was this update supposed to let me update Hulu and other apps?
0 Likes
Reply
Apostle92627
Asteroid
Options
4k, 8k and Other TVs

I just called and complained. There is nothing they can do to help me. I am done. I literally HATE this crappy TV! I am literally unable to use an app I PAY FOR!

0 Likes
Reply