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Constellation

Vertical lines on TV LED 7100 series

vertical lines on 7100 series, model UN60ES 7100

IMG_0033 (Medium).JPG

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Vertical lines on TV LED 7100 series

We're sorry to see that. Does this issue occur on all sources and inputs? Have you tried unplugging the power for 5 minutes or trying different HDMI cables?

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Constellation

Re: Vertical lines on TV LED 7100 series

I tried on other sources with a different  cable, and unplugged my TV,  no change, lines are still there, next I will take the back panel off and check all connections inside 

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Constellation

Re: Vertical lines on TV LED 7100 series

it's also intermittent, now they disappear,  I am sure they will be back as before

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Samsung Moderator
Samsung Moderator

Re: Vertical lines on TV LED 7100 series

The next step would be to proceed with service. You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you:

 

https://www.samsung.com/us/support/service/

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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