Original topic:

Vertical lines on TV UN65NU6070F

(Topic created: 06-14-2021 07:24 AM)
usertolEMZW1VR
Constellation
Options
4k, 8k and Other TVs

TV is about 3 to 4 years old and now has multi-colored vertical lines completely covering the screen. The problem happens on all kind of sources. Any steps to fix it?

Thank you!

1 Reply
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

Thank you for reaching out, if this is occurring on all sources and during the picture test this will require service, you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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