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Dave316
Asteroid

WOL LAN Wake on LAN Remote power on Tizen issues

I purchased a Samsung 49" 4K UHD HDR LED Tizen Smart TV (UN49RU8000FXZC) a couple months ago to integrate to my smart home. 

 

I have found out the Tizen firmware has faults preventing a wired LAN connection to remotely power on after the TV. 

 

This issue dose not exist on a warless connection.

 

I attempted to call support where I spoke to someone who I found it very hard to understand due to his broken English and also a bad auditable connection.

 

They wasted my time to factory restore my TV and smart things hub ect with no solution.

 

I am looking for a solution or acknowledgment of this fault and ETA on solution before I decide to return the TV.

 

I hope I can get some traction here.

 

Thanks

 

Dave M