cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Why AppleTV app is not compatible with Series 6?

My Series 6 is 4K ready and plays Netflix and Amazon Prime. Why Apple TV is not compatible? Is this something I need to address with Samsung (SmartHub is the issue) or Apple (the app is the issue)?

I have a Samsung TV Model UN50MU6300 and Smart Hub ID: GLYKHSYEEFXU3.

3 REPLIES 3
Highlighted
Product Expert

Re: Why AppleTV app is not compatible with Series 6?

Hello @userTfMvvgouF4 ,

 

The Apple TV app is now available on selected 2018 and 2019 Samsung TVs. Access your library of shows and movies, and find new programs to stream, bur or rent.

Compatible Samsung TVs.
  • 2019 QLED 8K Q900R
  • 2019 QLED 4K Q90R, Q80R, Q70R, Q60R
  • 2019 and 2018 Frame TV LS03/LS03N
  • 2019 4K UHD TV RU8000, RU7400, RU7100
  • 2018 QLED 4K Q9FN, Q8FN, Q7FN, Q6FN
  • 2018 4K UHD TV NU8500, NU8000, NU7100

Here is the link for more information: 

https://www.samsung.com/au/support/tv-audio-video/setup-apple-tv-app-on-samsung-smart-tv/ 

as well as

https://www.samsung.com/us/support/answer/ANS00082624/

 

Hope this helps!

Reply
Loading...
Highlighted
Astronaut

Re: Why AppleTV app is not compatible with Series 6?

Hello there

 

I seem to have the same issue - my UHD Series 6 is listed as being compartible but i am unable to locate the AppleTV app - any ideas anyone out there please?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Why AppleTV app is not compatible with Series 6?

The list of all compatible Apple TV Samsung televisions can be found here.  https://www.samsung.com/us/appstore/app/G18194011517-compatible#UHD%20TVs


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...