Original topic:

Wifi will not connect. Keeps saying Password incorrect, but the password is correct.

(Topic created: 07-06-2021 09:23 AM)
userVlPeOiZrEz
Constellation
Options
4k, 8k and Other TVs

I have a TU8000 TV - Model #UN55TU8000FXZA.  Previously, the TV was connected to the internet no problem, and now the TV will not connect to the internet.  It keeps telling me the Wifi password is incorrect, but I know the Wifi password is correct.  All the computers and devices are connected to the internet, so I know the password is correct.  Yet, no matter what I try, I cannot get the TV to recognize the Wifi password.  I have tried reseting the entire TV along with a host of other solutions, and every time it tells me the Wifi password is incorrect.  At a loss for what to do.

1 Reply
LongHiker
Samsung Care Ambassador
Options
4k, 8k and Other TVs

@userVlPeOiZrEz This is probably not the issue, but one quick check you can make is to ensure that your TV is trying to connect to your Wifi network and not a neighbor's network. 

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