Original topic:

YouTube 8k Content on Q900R

(Topic created on: 3/8/21 6:52 PM)
userQlouTS4VFT
Asteroid
Options
4k, 8k and Other TVs

I don't understand why I can't play 8K content on YouTube on my 8k TV I tried calling Samsung Support but I could not understand the person because they had a very heavy accent and it frustrates me because I don't know how to fix this 

0 Likes
3 Replies
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

I'm sorry to hear that, there can be a few reasons for this, internet speed, whether you are using wi-fi or ethernet? And also if the video supports true 8K and not upscaled. Can I have your full model number also? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
userQlouTS4VFT
Asteroid
Options
4k, 8k and Other TVs

QN55Q900RBFXZA,  2019 Version, even with Ethernet I can’t stream 8K 

0 Likes
userwgEZE7n49n
Constellation
Options
4k, 8k and Other TVs

Have 75" Q900RB Samsung needs to update it to support AV1 codec. SAMSUNG UPDATE YOUR TVs especially your flagship models...

0 Likes