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userT4j2JS6dng
Astronaut

Re: Youtube TV app for Samsung Smart TVs made before 2016

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This is unacceptable. Please fix this issue as you have many people complaining about the same thing. Send an update out and get this app available on all Smart Tvs. 

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userkwDQfHjN7a
Astronaut

Re: Youtube TV app for Samsung Smart TVs made before 2016

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I cannot find the app on my tv.... un55ju640d.  And, I cannot figure out how to update the firmware.  I believe I’ve had the tv for three years.... too old for the app?  Thoughts?

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Samsung Moderator
Samsung Moderator

Re: Youtube TV app for Samsung Smart TVs made before 2016

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userkwDQfHjN7a, please go to Settings>Support>Contact Samsung and provide the current software version. 

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userRITXzdDwXf
Constellation

Re: Youtube TV app for Samsung Smart TVs made before 2016

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My software version is: 

T-N14MJAUSS-1002

Any idea if I can download a YouTube TV app?

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Samsung Moderator
Samsung Moderator

Re: Youtube TV app for Samsung Smart TVs made before 2016

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userRITXzdDwXf, what is the full model code? Is it available in the app store?

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user2V5Zqyn8a8
Astronaut

Re: Youtube TV app for Samsung Smart TVs made before 2016

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I have a similar question as the rest of this thread.  My full model code is:  UN55J620DAF and YouTube TV is not available in the apps store and my software is updated with the latest and greatest.  Thank you for your attention to this.

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usera2SccrecLo
Asteroid

WHY SO HARD FOR Samsung? Re: Youtube TV app for Samsung Smart TVs made before 2016

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Why is it so hard for a company a large as Samsung to pruduce udates to there older models which make them capable of getting apps like amazon and You Tube TV?  I bought my TV in 2015 and I will tell you guys if you can not get on the ball with this it is the last time I go with a samsung product.  I do hope Samsung will reply and perhaps pass this to the CEO.  bad business practice when you could program app updates. 

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usertTHEx3RUG6
Astronaut

Re: WHY SO HARD FOR Samsung? Re: Youtube TV app for Samsung Smart TVs made before 2016

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Same here. Six months for a patch for older smart hubs is just ridiculous. Shows Samsung’s priority is not to keep their customers on Samsung when they next upgrade their TV.

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userZO9PwKgKFp
Astronaut

Re: WHY SO HARD FOR Samsung? Re: Youtube TV app for Samsung Smart TVs made before 2016

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Same problem...same level of frustration! Does Samsung assume people will just ditch their 2-3 year-old tvs and buy new ones?!? Not me! If they can’t fix this issue I’ll buy Apple TV or a Roku and pick up You Tube TV app through one of those. Oh...and it will be last Samsung product I purchase! 

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useruS5msLdIZI
Constellation

Re: WHY SO HARD FOR Samsung? Re: Youtube TV app for Samsung Smart TVs made before 2016

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I just cut off Xfinity cable service to my home and bought a Roku Streaming Stick+ for my older 1080p Samsung LCD TV in my bedroom to subscribe to YouTube TV. It works flawlessly as Roku advertised.

 

I didn’t think I would need to purchase another Roku Streaming Stick+ for my UN65JS8500 Smart TV to access YouTube TV. Looks like my Samsung UHD Smart TV isn’t as ”smart” as Samsung claims it to be. Please release the YouTube TV app for this and other 2014-2015 Smart TVs. 

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