When so many of your users are asking you to help, why don't you come up with a good solution..... My appeal to Samsung. The customer service is very inactive also.
All these customers who are suffering, you are going to loose and your future customers will know your behavior and no action attitude towads the product you sold to the customers. Do you think that a good business practice?
Did you ever recieve a response from samsung?
I have an oder model of Samsung smart TV and i am very limited. It is hard to believe they can not produce an update.
This is bad. Samsung stops support Youtube on their so-called Smart TV. Well if you stop support what I want, I stop using your product. I switch over to use LG Smart TV, they have every app I want. Thanks Samsung for not having what most of us want and that is YouTube. Bye bye, Samsung.
Although I can cast the regular YouTube app to my Samsung 60 LED -- I presume 2015 -- I cannot cast YouTube TV to my Samsung TV. When will this be possible and when will app be available? Seems like a lot of demand for this.
I purchased my TV from CostCo in 2016, and expected it to be compatable with YouTube TV. Sadly, I can't find a YouTube TV app. My model is a UHD Series 6 (6390 or 639D) UN65JU639D
All of you should do your research before complaining. Pre-2017 Samsung TVs have a completely different Linux based operating system and a ton of apps to go with it (apps for programs that are older than 2017). Unfortunately, as they were prepping to switched to the different operating system in 2017, they only updated old apps that already existed (youtube TV didnt even exist at this time during 2015/2016). Finally youtube TV came out and they wrote the app to work with there new operating system. Yes, they could spend a bunch of moey writing the same app for the old operating system, but they'd rather make you buy a new TV instead. you are SOL. At least nice TVs are cheaper now than back in 2016...
Spend a bunch of money and write program...or buy a new TV.
If Samsung wants to pull my serial numbers registered to this email, I hope they do. I can afford TVs, have 4 or 5 registered TVs currently.
If Samsung won't update a 2 or 3 year old TV, that is pathetic. The news will be 8k, who cares...can't get consistent HD or 4k content now as it is.
I can tell, now after 4? Galaxy phones, and running into same problem.
What, the new mega Note 10 I was considering in August....with no update after 2 years, for most likely 1500.00, might not happen
If they won't update the TVs for 5 years, not buying a replacement for my 75 inch Q in 2 years.
Samsung can bet ....I have Zero plans, wasting almost 2 grand for a foldable phone, they won't support for more than 2 years.
Just snagged a 65 inch Q8, salesman gave me a heck of a deal. Probably my last from Samsung
Most likely, my last one Samy TV, knowing this
Given the vast number of people unhappy with no action from Company over the years then it only takes a few for a class action lawsuit which will be massive bad publicity plus damages. Come on Samsung do the right thing before you lose brand loyalty