Youtube won't play age restricted videos on my Samsung tv

[Rod183]

My Samsung tv won't allow me to play age-restricted videos on YouTube. It was working and it just stopped. 

[Ekamek]

Account on app may have a problem unless parental controls are set. If no account, add one to unlock it.

[Rod183]

I checked app account and it is unrestricted. I have an account for YouTube and samsung with my age set up. I haven't had a problem till last week.

[Ekamek]

Ok. Account issues is what I know that will prevent age-restricted content from playing besides parental controls. Not sure if app was updated to impose the restrictions

[Rod183]

Parental controls are off. I'm using an account. Still not working.

[Ekamek]

Does it work on other devices like a phone?

[Rod183]

yes

[userdAsy2lwnfh · Accepted solution]

Had the same issue and found an easy fix. Used to work and then randomly stopped working. My google account was missing the birth year. Go to your Gmail app-manage your Google account-personal info. Update your birthday, save it and it will work

[Rod183]

That worked. Thank you

[MrLarry]

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