Original topic:

black screen

(Topic created on: 2/16/21 11:39 PM)
userVt9nj7zeeQ
Constellation
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4k, 8k and Other TVs

Hi, Our tv is not even a year old. It have gone into what we think is sleep mode and screen went black but tv was still on. We tried to turn on and screen will not come too. We have tried everything. is there anything we should try that worked for someone else? Thank you in advance

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2 Replies
Tophers
Astronaut
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4k, 8k and Other TVs
the screen black but is there sound
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SamsungJam
Samsung Moderator
Samsung Moderator
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4k, 8k and Other TVs

Is the stand by light illuminated at all?  


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