Original topic:

dark spot on 8k TV

(Topic created on: 5/9/21 8:03 PM)
userUrguek47rn
Constellation
Options
4k, 8k and Other TVs

I just bought my 8k 75" TV a month ago and I'm noticing a faint dark spot in the middle of the TV. It's not always noticeable however it's too expensive of a TV for me to just let it go.

I have tried the picture test, I have tried turning the TV off and back on, those things did not work. Is there anything else that can be done? 

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1 Reply
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
4k, 8k and Other TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

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