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userrU4qUE7xiw
Asteroid

left bottom corner overheated and melted ;- display showing vertical lines

my samsung led 6200 series overheating ans starts to melt. when we turned off the tv it was good (no issue). but in morning when we turned on the tv it was showing vertical lines and bottom left corner overheating. it could cause fire if we have not notice this that is very dangerous. we need to fix this issue as soon as possible.

 

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5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: left bottom corner overheated and melted ;- display showing vertical lines

I am sorry to hear of your concern!  In order to determine what options are available, will you please also provide the following in a private message? http://bit.ly/2XERsky

 

Full name:

Complete physical address:

Contact phone number:

Alternate phone number:

Email address:

Model code of television:

Serial number o television:

Place of purchase:

Copy of the bill of sale:

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userrU4qUE7xiw
Asteroid

Re: left bottom corner overheated and melted ;- display showing vertical lines

i dont find the bill that i bought from best buy store in april 2016. 

what is the option to find bill 

 

 

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Samsung Moderator
Samsung Moderator

Re: left bottom corner overheated and melted ;- display showing vertical lines

You may be able to go to the store where you purchased it from and see if they still have it in their system. 

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userrU4qUE7xiw
Asteroid

Re: left bottom corner overheated and melted ;- display showing vertical lines

i got bill in my email. and i have sent you all details with copy of bill. please checka nd fix the issue asap

thanks

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userrU4qUE7xiw
Asteroid

Re: left bottom corner overheated and melted ;- display showing vertical lines

please reply me . i am waiting for status.

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