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Astronaut

samsung ue43ru7470uxxu keeps switching back to tv speakers when watching

I've got a samsung ue43ru7470uxxu tv which I'm using with a Samsung HW-N300 soundbar.  I originally had it set up via Bluetooth but it would sometimes have issues with turning up and down the volume when using the either of tv remotes the set came with.  

 

To solve this I got an optical lead.  Which fix the problem.  Unfortunately after couple of days the TV started to suddenly switch the sound from the soundbar to the tv speakers on the settings.  However the TV continues to use the soundbar as the TV speakers also play, slightly out of time with the soundbar causing an echo effect.

 

I've tried to fix it in the settings but can't see what I can do to fix it.

 

Can anyone offer any ideas as to what might be wrong?

 

Thanks in advance! 

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Samsung Moderator
Samsung Moderator

Re: samsung ue43ru7470uxxu keeps switching back to tv speakers when watching

Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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