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Asteroid

signing in to Samsung account

So I have a UN55KS8500 smart TV and it no longer lets me sign into my Samsung account. It send me a notification saying to update my software but it says up to date. Has anyone had this problem? 
3 REPLIES 3
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Astronaut

Re: signing in to Samsung account

1st, sign into ur acc via ur mobile device and after do d same for ur smart tv.provided ur device r on d same wifi
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Asteroid

Re: signing in to Samsung account

both done still gives me an error code
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Samsung Moderator
Samsung Moderator

Re: signing in to Samsung account

Try unplugging your tv for about 2 minutes and retrying directly into a wall socket.







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