Model QE75Q7FNA, with 1310.4 latest firmware. From 1st of January 2021 , multiple times the apps like netflix, utube, are crashing, also the scroll menu bar at the bottom and the choises in the system menus including adjust volume or change a channel are slow to respond. The response to the remote control commands sometimes delay and sometimes is ok. Please inform me if it is a panel problem, one connect box problem or something else.
Same issue and I'm a us based customer thsi is my second tv I replaced my first 65 tu7000 .. issue remains . Apps crash , settings barely loads , controller slower . I've done resets controller n tv . Update is current . Nothing . Netflix , Hulu. It's stuck on the Samsung tv .... help please