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Constellation

the server is under maintenance

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the server is under maintenance on my 2019 Samsung UN75RU8000FXZA. TV

please advise

 

Thanks

 

1 SOLUTION

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Constellation

Re: the server is under maintenance

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I have solved it for real. Same issue with my new tv, wouldn't download the terms so I could use it. All you need to do is download the Samsung smart things app and it'll find your tv (make sure the phone and tv are on same wifi). Voila, you can accept the terms in your phone and your tv now works 

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Samsung Moderator
Samsung Moderator

Re: the server is under maintenance

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Restart the router and television (this will renew the IP Address license), and try again. Let me know if that works out for you Smiley Happy


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Constellation

Re: the server is under maintenance

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thank you for your response.

unfortunately; still the same.

would appreciate ur input.

 

Thanks.

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Constellation

Re: the server is under maintenance

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Did you get this figured out? We are on day three, Samsung phone support told us to wait 48 hours. I just called back and their offices are closed on Saturdays. 

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Astronaut

Re: the server is under maintenance

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tried that didn't work

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Constellation

Re: the server is under maintenance

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I have a new 65" Samsung. Initially it was working fine for a week but now it says

"the server is under maintenance" and 1000-7"

I have reset everything and it's connected to WiFi. 
please help. 

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Highlighted
Constellation

Re: the server is under maintenance

JUMP TO SOLUTION

I have solved it for real. Same issue with my new tv, wouldn't download the terms so I could use it. All you need to do is download the Samsung smart things app and it'll find your tv (make sure the phone and tv are on same wifi). Voila, you can accept the terms in your phone and your tv now works 

View solution in original post

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Astronaut

Re: the server is under maintenance

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👍

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