I have the exact problem on my TV. I've updated the software, reset the smart hub, and no luck at all. It keeps saying I need to update the HBO Max app, but I can't open the app store to update it.
Any suggestions would be helpful.
Same model TV and software
Please try resetting your DNS server on the television.
Steps to change DNS:
1) Press MENU on the remote.
2) Navigate to and select Network.
3) Select Network Status.
4) After the Network status test runs select IP Settings.
5) Navigate to and select DNS Setting and change it from "obtain automatically" to "enter manually".
6) Enter the 126.96.36.199 in the DNS Server field.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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